At FawtaraTechs, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect information when you use the FawtaraTechs POS Application and related services.
By using our application, website, or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a) Business Information
- Company name
- Tax registration details
- Store or branch information
- Billing and invoicing data
b) User Information
- Name
- Email address
- Phone number
- Login credentials
c) Transaction Data
- Sales records
- Product details
- Payment methods
- Invoice history
- Tax reporting information
d) Technical Information
- Device type
- IP address
- Browser type
- Operating system
- App usage logs
2. How We Use Your Information
- Provide and improve our POS services
- Generate invoices and reports
- Process transactions and payments
- Comply with Jordanian tax regulations
- Integrate with government systems such as ISTD
- Offer customer support
- Enhance security and fraud prevention
- Send service-related notifications
3. Data Sharing
We do not sell your data.
We may share information only when necessary with:
- Government or regulatory authorities when legally required
- Payment service providers
- Cloud hosting providers
- Technical support and system maintenance partners
All third parties are required to maintain confidentiality and data security.
4. Data Storage & Security
Your information is stored on secure servers with industry-standard safeguards, including:
- Encryption
- Secure access controls
- Regular system monitoring
- Backup and disaster recovery measures
While we strive to protect your data, no internet transmission is completely secure.
5. Data Retention
We retain your data only as long as necessary to:
- Fulfill business and legal obligations
- Maintain records for tax compliance
- Resolve disputes and enforce agreements
6. Your Rights
You may request to:
- Access your data
- Correct inaccurate information
- Delete data where legally permissible
- Export your records
Requests can be made through our support channels.
7. Cookies & Analytics
Our website and application may use cookies and analytics tools to improve performance and user experience. You may disable cookies through your browser settings.
8. Updates to this Policy
We may revise this Privacy Policy periodically. Updates will be published on our website and/or application. Continued use of our services indicates acceptance of revised terms.